Delivery Time and Costs:
Regarding potential delivery delay due to the impact of COVID -19.
We offer our sincere apology for any late deliveries and inconvenience this has caused. Due to new procedures and safety policies as a result of Covid 19, we are experiencing processing and shipping delays. These new policies are to keep our warehouse staff safe and you safe. All shipping partners that we use have also implemented new and rigorous safety procedures. We appreciate your patience and understanding as we work hard to ensure your safety as well as the safety of our staff.
A - Free Shipping Country
Shipping is FREE on all orders for the following countries:
| Country | Delivery Time |
| United States | 3~12 days |
| Canada | 3~15 days |
| United Kingdom / Japan | 3~7 days |
| France / Germany / Korea | 3~9 days |
| Spain / Italy / Thailand | 4~13 days |
| Australia / New Zealand / United Arab Emirates / Finland / Turkey / India / Saudi Arabia / Israel / Sweden / Denmark / Singapore / Philippines / Switzerland / Greece / Bulgaria / Romania / Ukraine / Estonia / Slovakia / Slovenia / Hungary / Latvia / Croatia / Lithuania / Malta / Cyprus |
7~15 days |
| Netherlands / Austria / Belgium / Luxembourg / Poland / Portugal / Ireland / Czech Republic |
10~12 days |
| Russia / Norway / Malaysia / Indonesia / Vietnam / Belarus |
10-45 days |
| Chile | 12-20 days |
| Brazil / Mexico / Colombia / South Africa | 15-30 days |
| Peru | 20-40 days |
B - Rest of the world
The shipping cost for the countries not mentioned above is $30. The orders are shipped with a delivery time frame of about 7-45 business days once processed. (Due to the global pandemic, the shipping may not allow for some countries in the current situation)
Processing time:
Shipping carriers:
- For Customers from US/CA/UK/DE/FR/ES/IT orders, products will be shipped from local place, using Amazon's delivery service (FBA) in order to ensure fast shipping timeframes and reliable delivery. Amazon will assign a carrier partner for your shipment.
- For customers outside US/CA/UK/DE/FR/ES/IT, all products will be shipped internationally from China.
Order confirmation & tracking:
- Duty and taxes are the customer’s responsibility since we do not pre-collect import duties and taxes at the time of your order (please contact your local Custom’s Office for an estimate of these fees).
- Given that you are ordering merchandise from a company outside of your country, local customs officials may require inspection of imported parcels and assess appropriate import duties and taxes.
Effective as of February 03, 2022
This Policy is copyright 2022 RockTopGear